Return Policy

If you need to make a return please send an email to Hometownchicboutique@yahoo.com with the title Return and your order # 

We accept returns for refund to your original form of payment when postmarked within 14 calendar days from the date you receive your order. You are responsible for the return shipping cost. 

In the unlikely event that your item is damaged, please attach photos to your return email and we will create a return shipping label for you free of charge. 

Sale items cannot be returned, refunded or exchanged. 

Gift Cards may not be returned.

Items must have the tags still attached to be eligible for return.

Items returned to us with makeup, deodorant, perfume or similar product stains will be shipped back to you and are subject to additional shipping cost.

If any returns do not meet these requirements, you will be contacted and the items returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage. 

 

How should I send my return back?

Securely repackage your items. Enclose a copy of our email response.

You may use the shipping carrier of your choice and will be responsible for paying postage. Please keep a record of the tracking number. Shipping charges will not be reimbursed.

Any questions can be emailed to hometownchicboutique@yahoo.com

REFUNDS & PROCESSING TIME

You will be notified via the email address associated with your order within 5 business days of your return's arrival. It can take up to two weeks to fully process your return and reimbursement. Refunds will be issued to the original method of payment. Your banking institution may require additional days to process and post this transaction to your account.